Building heva across New York, Mexico, India, and the Dominican Republic leaves behind a simple truth: location is a tool, not a doctrine. We're headquartered in New York, have an office in Mexico, and we have teammates across NY, Mexico, the DR, and India who also work remotely. Most of our team works hybrid by role.
The question isn't remote versus in‑person; it's which work benefits most from being together, and which work thrives apart?
Why In‑Person Still Matters
When in the same room, ideas move faster. Whiteboards invite spontaneity, coaching happens in the margins, and new teammates absorb culture and norms quicker. An office day also creates a clean boundary for some colleagues, from structured routines, fewer home distractions, and a predictable rhythm for collaboration.
For our Account Executives, in‑person often means being embedded on‑site with providers—not at a corporate office—which accelerates trust, context, and cycle time. This direct engagement is crucial for building relationships in the healthcare technology space.
What Remote Work Unlocks
Remote work widened heva's aperture for talent. We've hired for skill and values first, with our cross‑cultural mix making decisions sharper. Flexibility eliminates commute friction and lets people tune their environment for deep focus—often translating to higher satisfaction and, for many, higher output.
It also gives product, engineering, and operations long, interruption‑light blocks across time zones while staying tightly connected to field insight. This is particularly valuable when serving international patients across different markets.