Frequently Asked Questions
Find answers to common questions about medical tourism and our platform
For Patients
For Providers
Important Legal & Safety Notes
heva is not a medical provider and does not provide medical advice, diagnosis, or treatment.
No guarantees: heva does not guarantee clinical outcomes, safety, or savings.
Independent clinics: all care is provided by independent clinicians and facilities.
Emergencies: for urgent issues, seek local emergency care immediately and notify your clinic.
Privacy & cookies: see the privacy and cookie policies for data practices and choices.
Last updated: August 30, 2025